Know Your Game
Not all games are created equally. There is a wealth of information both on the net and in print to inform you of the odds you face in any given game and the strategies that will help shave the house edge to a minimum. Spend a little time reading and you'll spend a lot less time wondering what happened to your bankroll.
Play A Fixed Budget
Let's say you've got $600 and you expect to gamble three times a week for the next couple weeks. That's $100 per session and that's your budget for any given session. Put the rest away, forget about it and enjoy the money you've got in front of you. DO NOT under any circumstances touch another day's bankroll. If you tap out, walk away and come back another day. This is how you remain a happy gambler and not a whining loser.
Don't Gamble With Scared Money
We've all heard and said it before: only gamble money that you can afford to lose. Anything you can't afford to lose -- like the rent money -- is called "scared money" because that's what you'll be if you even get close to betting with it. And scared gamblers are losers-in-training. If you play this way you may well need professional counseling. Gamblers Anonymous and The Internet Gaming Council's Helping Hands are ready, willing and able to assist troubled gamblers.
Don't Play While Under The Influence
A stoned/drunk/coked-up gambler is, at the very least, a lesser player than they would be straight. Why do you think the brick-and-mortar casinos give the drinks away? They know the way it goes: you booze, you lose.
Remember That Nothing Beats A Game Of Chance
You know the "systems" you've heard about, the ones that are supposed to be a sure-fire way to beat Roulette, or Craps, or the Lottery, or Keno? They may as well be written on toilet paper 'cause that's what they're good for. Nothing short of a rigged game is going to guarantee that you'll walk away a winner from the casino. And those fancy betting systems? Try them out on a "Free" game for a while and you'll see how far they get you. Fibonacci, Martingale, Grand Martingale, whatever. They all spell "lose faster" not "win more".
Play By The Numbers
If you're playing to win, know the odds of your game and play accordingly. The numbers may be dull, but they are your roadmap to avoiding the losing plays. Hunches, ESP, clairvoyance, tea leaves, remote viewing and divination are all sorry secondary choices to the mathematics of your game.
Take The Winnings And Run
Have a plan for when to stop. Some folks call it quits when they're up by 50%. Some when they've doubled their session bankroll. Others bail when the tide turns and they lose 20% of their winnings. Whatever your break-point, it's important to have one and stick to it. Otherwise you'll just keep playing until you can't and by then you'll have lost all the money you won. Forget the pot of gold, take the fist full of dollars. Greedy players make big losers.
Expect To Lose
Casinos do not depend on luck to stay in business. On virtually every bet you make in whatever game you play, the house's win is designed right into the rules of the game. And that edge generally means they'll be the winner a lot more often than you will be. Players can find and play games where the house edge is 1.5% or less but you'll have to do your homework to find them. Sites like ours are a good place to start your education, but never forget that the casinos rule the roost and are in business to take your money.
Play The Game, Not The Gimmicks
That "insurance" bet in Blackjack: house edge around 6%. The so-called "crapless craps": again, about 6%. The side bet in Caribbean Stud: over 25% house edge. What's the moral of this story? Aside from knowing your game and being intimately familiar with the odds you face, the moral is "forget the gimmicks". Sure there's the occasional exception but in general the "add-ons" to the basic games are sucker bets.
Unless you're a professional player with a proven track record, you're playing for the pleasure of it. For 98% of players casino gambling is recreation -- you're spending money to be entertained. If the fun stops, so should you.
Some Final Thoughts
There are other Customer Service options appearing on the horizon, like Instant Call-back where you type in your phone number and someone calls you in less than 30 minutes, but the basic systems will remain the standards for the foreseeable future.
Finally, and not to put too fine a point on it, but whatever Customer Service is being offered you'd be well advised to pretend you're from Missouri and get the casino to show you. Give them a call, drop an email, jump on the Chat line, whatever. If they're going to take your money then you should expect them to handle it, and you, professionally.